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egregore 44be09cd04 Add stuck ticket detection and recovery mechanisms
- Add last_activity_at field to tickets, updated on claim and note additions
- Add GET /tickets/stuck?hours=N endpoint to find abandoned tickets
- Add POST /tickets/{id}/unclaim to release stuck tickets back to open
- Add stuck_tickets_warning to orient response when tickets are stuck >24h
- Unclaim automatically adds timestamped note with duration

This enables system resilience when conversations are cleared mid-ticket.

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2026-02-02 12:39:09 +00:00
src Add stuck ticket detection and recovery mechanisms 2026-02-02 12:39:09 +00:00
.gitignore Initial commit: Egregore docs service 2026-02-02 11:47:30 +00:00
Cargo.toml Initial commit: Egregore docs service 2026-02-02 11:47:30 +00:00